Tata Renewal Process

Direct Hiring wants to bring on a Tata Renewal Process for its Airoli, Mumbai team. There are 15 open positions. Salary is up to ₹22,000/month. Great for first-time job seekers.

Roles and responsibilities

• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets.

Pay and perks

You will be paid ₹15,000 – ₹22,000 per month.

Requirements

• Ideal for freshers starting their career
• 12th Pass or equivalent
• Skills: Active listening, Complaint handling, Hindi and English, CRM tools
• Basic English
• Freshers can apply
• A polite, patient attitude

Quick facts

• Location: Airoli, Mumbai, Maharashtra
• Employment type: Full time
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday
• Work mode: Work from office
• Shift: 09:30 am - 6:30pm | Monday to Saturday
• Openings: 15

If this job suits you, apply now — shortlisted candidates will be contacted by Direct Hiring.