Yes Bank Customer Service Inbound

Direct hiring has an opening for a Yes Bank Customer Service Inbound based in Airoli West, Mumbai. 30 candidates will be hired for this role. No experience? You can still apply. The pay goes up to ₹18,000/month.

Note from the employer

Opening Yes Bank Sales Calling(Airoli Location) Debit Card,Credit Card, Personal Loan Hsc Graduate Fresher Experience Can Apply. Fresher Salary 15000 In Hand Experience 18146 In Hand Ctc 19823 .Shift 9:30Am To 6:30 Pm Sunday Fix Off. Average English Required V3 Quality.Salary Starts From Day One.Salary Date Is 1St Of Everymonth.Pick Drop Facility From Airoli Station. Easy Selection Immediate Joining Free Job Direct Company. Type : Domestic | Languages : English, Hindi, Kannada, Bengali, Telugu, Tamil, Gujarati, Malayalam

What we are looking for

• Freshers are welcome to apply
• 12th Pass or equivalent
• Good knowledge of Bengali, Domestic, English, Gujarati, Hindi, Kannada, Malayalam and Tamil
• Basic English
• Freshers can apply
• Type: Domestic
• Languages: English, Hindi, Kannada, Bengali, Telugu, Tamil, Gujarati, Malayalam
• Someone calm under pressure and customer-first

What you will do

In this role, you will:

• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy.
• Identify upsell opportunities where relevant

Salary

You will be paid ₹15,000 – ₹18,000 per month.

Position details

• Job location: Airoli West, Mumbai, Maharashtra
• Vacancies: 30
• Employment type: Full time
• Work type: Work from office
• Shift: DAY rotational shift one rotational week off
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday

Ready to start? Upload your resume and apply to Direct hiring today.