Customer Service Executive Bhayandr

Direct Source Hirings is hiring a Customer Service Executive Bhayandr in Bhayander West, Mumbai. Freshers can apply. Salary is up to ₹35,000/month. There are 30 open positions.

Note from the employer

Job Role : Customer Service Lead Generation Location : Bhayandar West, Mumbai Salary Up To 35,000 Ctc Shifts: Day Rotational Shifts Eligibility : We Are Looking For Hsc Pass (Experience / Freshers) Candidates Who Are Proficient In English & Hindi (Fluent) Mandatory Any One Of These Languages: Tamil Telugu Kannada Malayalam Oriya Assamese Punjabi Bengali Easy Selection Immediate Joining Free Job Direct Company. Type : Domestic | Languages : English, Hindi, Kannada, Bengali, Telugu, Tamil, Gujarati, Malayalam

Your responsibilities

• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system
• You will identify upsell opportunities where relevant.
• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA.

Candidate profile

• Freshers are welcome to apply
• Education: 12th Pass
• Good knowledge of Bengali, Domestic, English, Gujarati, Hindi, Kannada, Malayalam and Tamil
• Good English
• Freshers can apply
• Type: Domestic
• Languages: English, Hindi, Kannada, Bengali, Telugu, Tamil, Gujarati, Malayalam
• You are patient and customer-first

What you get

Compensation: ₹16,000 – ₹35,000 per month.

Job details

• Location: Bhayander West, Mumbai, Maharashtra
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday
• Working hours: DAY rotational shift one rotational week off
• Job type: Full time
• Openings: 30
• Work mode: Work from office

If this job suits you, apply now — shortlisted candidates will be contacted by Direct Source Hirings.