811 Kotak Welcome Calling Process

Direct Source is looking for a 811 Kotak Welcome Calling Process to join its team in Thane West, Mumbai. Salary is up to ₹22,000/month. There are 15 open positions. Freshers can apply.

Employer’s description

No Target No Presure Easy Selection Only One Round Interview Attractive Salary Need Basic English Fresher & Experience Both Can Apply 12Passed/Graduate Both Can Apply Easily Shift Timing 9:30 To 6:30 Sunday Fixed Off Training Paid First Day Salary No Charges For Joining Free Pickup From Station Easy Selection Hai Friends Grab This Opportunity. Type : Domestic | Languages : Malayalam, Tamil, Telugu, Gujarati, Punjabi, Kannada, Bengali, English, Hindi, Marathi

What you will do

As a 811 Kotak Welcome Calling Process, your work will include:

• Handle inbound and outbound customer calls, chats or emails
• You will meet quality, call-handling and satisfaction targets.
• Identify upsell opportunities where relevant
• You'll escalate complex cases to the right team within the SLA.
• Log every interaction and its outcome in the support system

What we are looking for

• Freshers are welcome to apply
• Minimum qualification: 12th Pass
• Skills: Bengali, Domestic, English, Gujarati, Hindi, Kannada, Malayalam, Marathi
• Basic English
• Good English
• Freshers can apply
• Type: Domestic
• Languages: Malayalam, Tamil, Telugu, Gujarati, Punjabi, Kannada, Bengali, English, Hindi, Marathi
• You are polite and calm under pressure

Pay and perks

You will be paid ₹18,000 – ₹22,000 per month.

Job at a glance

• Job location: Thane West, Mumbai, Maharashtra
• Openings: 15
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Work mode: Office-based
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Direct Source today.