811 Kotak Welcome Inbound Calling P...

Direct Source is looking for a 811 Kotak Welcome Inbound Calling P... to join its team in Thane West, Mumbai. The pay goes up to ₹24,000/month. There are 20 open positions. Freshers can apply.

Note from the employer

No Target No Presure Easy Selection Only One Round Interview Attractive Salary Need Basic English Fresher & Experience Both Can Apply 12Passed/Graduate Both Can Apply Easily Shift Timing 9:30 To 6:30 Sunday Fixed Off Training Paid First Day Salary No Charges For Joining Free Pickup From Station Easy Selection Hai Friends Grab This Opportunity. Type : Domestic | Languages : Malayalam, Telugu, Tamil, Gujarati, Bengali, Punjabi, Kannada, English, Hindi, Marathi

Eligibility

• Ideal for freshers starting their career
• Minimum qualification: 12th Pass
• Skills: Bengali, Domestic, English, Gujarati, Hindi, Kannada, Malayalam, Marathi
• Basic English
• Good English
• Freshers can apply
• Type: Domestic
• Languages: Malayalam, Telugu, Tamil, Gujarati, Bengali, Punjabi, Kannada, English, Hindi, Marathi
• Someone customer-first and patient

Roles and responsibilities

As a 811 Kotak Welcome Inbound Calling P..., your work will include:

• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails.
• You'll resolve queries and complaints with patience and accuracy.

Pay and perks

Salary: ₹16,000 – ₹24,000 per month, based on skills and experience.

Job details

• Job location: Thane West, Mumbai, Maharashtra
• Openings: 20
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Work type: On-site
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Direct Source today.