Aglius Customer Service Executive

Direct Source is hiring an Aglius Customer Service Executive in Thane West, Mumbai. No experience? You can still apply. 30 candidates will be hired for this role. You can earn up to ₹18,000/month.

Employer’s description

Aglius Ib Process Customer Service Executive Healthcare Appointment Booking Process Salary: 16,000 18,000 Shifts (Rotational): 7:00 Am 4:00 Pm 1:00 Pm 10:00 Pm Week Off: Rotational Openings: General (English/Hindi) 20 Openings Eligibility Criteria: Immediate Joiners Preferred Freshers & Experienced Candidates Can Apply Immediate Joiners Easy Selection Free Job Direct Company. Type : Domestic | Languages : English, Hindi, Punjabi, Kannada, Bengali, Telugu, Tamil, Gujarati, Malayalam

Candidate profile

• Open to freshers
• Minimum qualification: 12th Pass
• Good knowledge of Bengali, Domestic, English, Gujarati, Hindi, Kannada, Malayalam and Punjabi
• Basic English
• Freshers can apply
• Type: Domestic
• Languages: English, Hindi, Punjabi, Kannada, Bengali, Telugu, Tamil, Gujarati, Malayalam
• A polite, patient attitude

Roles and responsibilities

• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA
• You will identify upsell opportunities where relevant.

What you get

The salary for this role is ₹16,000 – ₹18,000 per month.

Job at a glance

• Location: Thane West, Mumbai, Maharashtra
• Working hours: DAY ROTATIONAL SHIFT ONE ROTATIONAL WEEK OFF
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday
• Work mode: On-site
• Job type: Full time
• Vacancies: 30

Interested? Apply now on BetterJobs with your resume — Direct Source reviews applications regularly.