Airtel Customer Care.

Direct Source wants to bring on an Airtel Customer Care. for its Virar West, Mumbai team. Salary is up to ₹14,000/month. 30 candidates will be hired for this role.

In the employer’s words

*Opening For Airtel Inbound Simple Customer Service Process ( Virar Location) 1.5 Km From Station**Hindi Marathi Gujarati Candidates ( V3 Quality) Required. Fresher Experience Both Will Do . Easy Selection . 12Th Pass**Day Rotational Shift For Girls ( 7Am To 4 / 8 To 5 / 9 To 6Pm) . Afternoon Shift For Boys ( 2Pm To 11Pm And 3 Pm To 12Pm - N. Type : Inbound, Outbound, Domestic | Languages : Malayalam, Gujarati, Tamil, Telugu, Bengali, Punjabi, Kannada, English, Hindi, Marathi

Compensation

Compensation: ₹11,000 – ₹14,000 per month.

Eligibility

• Ideal for freshers starting their career
• Education: 12th Pass
• Good knowledge of Bengali, Domestic, English, Gujarati, Hindi, Inbound, Kannada and Malayalam
• Basic English
• Freshers can apply
• Type: Inbound, Outbound, Domestic
• Languages: Malayalam, Gujarati, Tamil, Telugu, Bengali, Punjabi, Kannada, English, Hindi, Marathi
• A patient, polite attitude

Day-to-day work

As an Airtel Customer Care., your work will include:

• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets.
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA
• You will resolve queries and complaints with patience and accuracy.

Job at a glance

• Job location: Virar West, Mumbai, Maharashtra
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time
• Work mode: On-site
• Openings: 30
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Direct Source.