Airtel Customer Service In Bound

A new Airtel Customer Service In Bound role is open at Direct Source, Virar West, Mumbai. There are 30 open positions. The pay goes up to ₹16,000/month.

Employer’s description

*Opening For Airtel Inbound Simple Customer Service Process ( Virar Location) 1.5 Km From Station**Hindi Marathi Gujarati Candidates ( V3 Quality) Required. Fresher Experience Both Will Do . Easy Selection . 12Th Pass**Day Rotational Shift For Girls ( 7Am To 4 / 8 To 5 / 9 To 6Pm) . Afternoon Shift For Boys ( 2Pm To 11Pm And 3 Pm To 12Pm -. Type : Domestic, Inbound | Languages : Gujarati, Marathi, Hindi, English

Pay and perks

Salary: ₹10,000 – ₹16,000 per month, based on skills and experience.

Eligibility

• No prior experience needed — freshers can apply
• Education: 12th Pass
• Good knowledge of Domestic, English, Gujarati, Hindi, Inbound and Marathi
• Basic English
• Freshers can apply
• Type: Domestic, Inbound
• Languages: Gujarati, Marathi, Hindi, English
• A patient, polite attitude

Your responsibilities

In this role, you will:

• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA

Job details

• Job location: Virar West, Mumbai, Maharashtra
• Timings: DAY ROTATIONAL SHIFT ONE ROTATIONAL WEEK OFF
• Job type: Full time
• Openings: 30
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Office-based

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