Airtel Customer Service Inbound

Direct Source is hiring an Airtel Customer Service Inbound in Malad West, Mumbai. 30 candidates will be hired for this role. You can earn up to ₹16,000/month.

In the employer’s words

Airtel Inbound Customer Service Salary In Between 10 To 16 Depend On Interview Fresher Can Apply Easy Selection Immediate Joining Only Two Rounds Of Interview No Pressure No Target Pure Customer Service Job Interested Can Share Resume On My Number There Is No Joining Fees This Is Direct Company Direct Job Absolutely Free. Type : Domestic, Inbound | Languages : Hindi, English

Eligibility

• Freshers are welcome to apply
• 12th Pass or equivalent
• Good knowledge of Domestic, English, Hindi and Inbound
• Basic English
• Freshers can apply
• Type: Domestic, Inbound
• Languages: Hindi, English

Day-to-day work

As an Airtel Customer Service Inbound, your work will include:

• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets.
• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy.
• Handle inbound and outbound customer calls, chats or emails
• You'll escalate complex cases to the right team within the SLA.

Salary and benefits

You will be paid ₹10,000 – ₹16,000 per month.

Position details

• Job location: Malad West, Mumbai, Maharashtra
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Shift: Day rotational shift one rotational week off
• Openings: 30
• Job type: Full time
• Work type: Work from office

Interested? Apply now on BetterJobs with your resume — Direct Source reviews applications regularly.