Airtel Customer Service Inbound

Start your next role as an Airtel Customer Service Inbound with Direct Source in Virar West, Mumbai. 20 candidates will be hired for this role. You can earn up to ₹16,000/month.

Employer’s description

Opening For Airtel Inbound Simple Customer Service Process ( Virar Location) 1.5 Km From Station**Hindi Marathi Gujarati Candidates ( V3 Quality) Required. Fresher Experience Both Will Do . Easy Selection . 12Th Pass**Day Rotational Shift For Girls ( 7Am To 4 / 8 To 5 / 9 To 6Pm) . Afternoon Shift For Boys ( 2Pm To 11Pm And 3 Pm To 12Pm - Night. Type : Domestic, Inbound | Languages : Gujarati, Marathi, Hindi, English

What you will do

• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system
• You'll handle inbound and outbound customer calls, chats or emails.
• Identify upsell opportunities where relevant
• You'll resolve queries and complaints with patience and accuracy.

Who can apply

• No prior experience needed — freshers can apply
• Education: 12th Pass
• Skills: Domestic, English, Gujarati, Hindi, Inbound, Marathi
• Basic English
• Freshers can apply
• Type: Domestic, Inbound
• Languages: Gujarati, Marathi, Hindi, English
• Someone patient and calm under pressure

Pay and perks

The salary for this role is ₹12,000 – ₹16,000 per month.

Quick facts

• Work location: Virar West, Mumbai, Maharashtra
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Office-based
• Timings: DAY ROTATIONAL SHIFT ONE ROTATIONAL WEEK OFF
• Vacancies: 20
• Job type: Full time

Ready to start? Upload your resume and apply to Direct Source today.