Airtel Customer Service Inbound

Direct Source wants to bring on an Airtel Customer Service Inbound for its Virar West, Mumbai team. You can earn up to ₹15,000/month. There are 30 open positions. Great for first-time job seekers.

Note from the employer

Opening For Simple Airtel Multi Broadband /Prepaid /Dth Inbound Calling Process Virar Location Min Hsc Marathi, Hindi, Gujrati Candidate Required Easy Selection Day Rotational Shift For Girls 9 Hours Between 8 Am To 7 Pm Afternoon Shift For Boys 3Pm To 12 Pm . 1Pm To 10 Pm . 2 Pm To 11 Pm One Rotational Off Salary 10000 To 13000 Inhand . Simple Job. No Pressure. Easy Selection Immediate Joining Free Job Direct Company. Type : Domestic | Languages : English, Hindi, Kannada, Bengali, Telugu, Tamil, Gujarati, Malayalam

What you get

Compensation: ₹10,000 – ₹15,000 per month.

Key responsibilities

As an Airtel Customer Service Inbound, your work will include:

• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA

Eligibility

• Freshers are welcome to apply
• Minimum qualification: 12th Pass
• Comfortable with Bengali, Domestic, English, Gujarati, Hindi, Kannada, Malayalam, Tamil
• Basic English
• Freshers can apply
• Type: Domestic
• Languages: English, Hindi, Kannada, Bengali, Telugu, Tamil, Gujarati, Malayalam
• A customer-first, patient attitude

Quick facts

• Location: Virar West, Mumbai, Maharashtra
• Vacancies: 30
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday
• Job type: Full time
• Work type: Work from office
• Working hours: DAY ROTATIONAL SHIFT ONE ROTATIONAL WEEK OFF

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