Airtel Inbound Customer Service

Start your next role as an Airtel Inbound Customer Service with Direct Source in Virar West, Mumbai. The team is filling 20 vacancies. Salary is up to ₹15,000/month. Great for first-time job seekers.

Note from the employer

Opening For Simple Airtel Multi Broadband /Prepaid /Dth Inbound Calling Process Virar Location Min Hsc Marathi, Hindi, Gujrati Candidate Required Easy Selection Day Rotational Shift For Girls 9 Hours Between 8 Am To 7 Pm Afternoon Shift For Boys 3Pm To 12 Pm . 1Pm To 10 Pm . 2 Pm To 11 Pm One Rotational Off Salary 10000 To 13000 Inhand . Simple Job. No Pressure. Type : Outbound, Inbound, Domestic | Languages : English, Hindi, Marathi, Kannada, Bengali, Telugu, Tamil, Gujarati, Malayalam

Day-to-day work

• Meet quality, call-handling and satisfaction targets
• You will handle inbound and outbound customer calls, chats or emails.
• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system.
• You will escalate complex cases to the right team within the SLA.

Pay and perks

Compensation: ₹11,000 – ₹15,000 per month.

Skills and qualifications

• Ideal for freshers starting their career
• Minimum qualification: 12th Pass
• Comfortable with Bengali, Domestic, English, Gujarati, Hindi, Inbound, Kannada, Malayalam
• Basic English
• Freshers can apply
• Type: Outbound, Inbound, Domestic
• Languages: English, Hindi, Marathi, Kannada, Bengali, Telugu, Tamil, Gujarati, Malayalam
• You are calm under pressure and customer-first

Job at a glance

• Job location: Virar West, Mumbai, Maharashtra
• Timings: Day rotational shift. One rotational week off
• Interview: 11:00 am - 4:00pm | Monday to Saturday
• Work mode: Office-based
• Openings: 20
• Job type: Full time

Apply today and take the next step in your career with Direct Source.