Appointment Booking Bpo Telecaller

Direct source wants to bring on an Appointment Booking Bpo Telecaller for its Thane, Mumbai team. There are 30 open positions. No experience? You can still apply. The pay goes up to ₹18,000/month.

Note from the employer

* Urgent Opening * *Aglius Ib Process* *Customer Service Executive* *Healthcare Appointment Booking Process* *Salary:* 16,000 18,000 *Shifts (Rotational):* 7:00 Am 4:00 Pm 1:00 Pm 10:00 Pm *Week Off:* Rotational *Language Requirements:* Kannada *7 Openings* Bengali *7 Openings* General (Eng. Type : Domestic | Languages : Bengali, Telugu, Tamil, Gujarati, Malayalam, Kannada, Punjabi, Marathi, Hindi, English

Your responsibilities

• Identify upsell opportunities where relevant
• You will meet quality, call-handling and satisfaction targets.
• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system
• You will handle inbound and outbound customer calls, chats or emails.
• Resolve queries and complaints with patience and accuracy

Candidate profile

• Freshers are welcome to apply
• Education: 12th Pass
• Comfortable with Bengali, Domestic, English, Gujarati, Hindi, Kannada, Malayalam, Marathi
• Basic English
• Freshers can apply
• Type: Domestic
• Languages: Bengali, Telugu, Tamil, Gujarati, Malayalam, Kannada, Punjabi, Marathi, Hindi, English

Pay and perks

Salary: ₹16,000 – ₹18,000 per month, based on skills and experience.

Job at a glance

• Work location: Thane, Mumbai, Maharashtra
• Employment type: Full time
• Work type: Work from office
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 30

Apply today and take the next step in your career with Direct source.