Appointment Booking Customer Servic...

Direct source wants to bring on an Appointment Booking Customer Servic... for its Thane, Mumbai team. There are 10 open positions. You can earn up to ₹18,000/month. No experience? You can still apply.

Note from the employer

*Aglius Ob Process* *Customer Service Executive* *Healthcare Appointment Booking Process* *Salary:* 16,000 18,000 *Shifts (Rotational):* 7:00 Am 4:00 Pm 1:00 Pm 10:00 Pm *Week Off:* Rotational *Openings:* General (English/Hindi) *20 Openings* *Eligibility Criteria:* Immediate Joiners Preferred Fre. Languages : Hindi, English

Pay and perks

Salary: ₹16,000 – ₹18,000 per month, based on skills and experience.

Requirements

• Ideal for freshers starting their career
• Education: 12th Pass
• Comfortable with English, Hindi
• Basic English
• Freshers can apply
• Languages: Hindi, English
• You are polite and calm under pressure

Your responsibilities

• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant

Position details

• Work location: Thane, Mumbai, Maharashtra
• Openings: 10
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Office-based
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time

Apply today and take the next step in your career with Direct source.