Axis Bank Customer Service

Direct Source is looking for an Axis Bank Customer Service to join its team in Dombivali, Mumbai. The pay goes up to ₹20,000/month. 30 candidates will be hired for this role. No experience? You can still apply.

In the employer’s words

Axis Bank Customer Service Process Easy Selection Free Of Cost Job Nearby Station No Target No Pressure. Type : Domestic | Languages : Malayalam, Kannada, Tamil, Telugu, Gujarati, Bengali, Punjabi, Marathi, Hindi, English

Candidate profile

• No prior experience needed — freshers can apply
• Graduate or equivalent
• Skills: Bengali, Domestic, English, Gujarati, Hindi, Kannada, Malayalam, Marathi
• Basic English
• Freshers can apply
• Type: Domestic
• Languages: Malayalam, Kannada, Tamil, Telugu, Gujarati, Bengali, Punjabi, Marathi, Hindi, English
• You are polite and calm under pressure

What you will do

• Meet quality, call-handling and satisfaction targets
• You will resolve queries and complaints with patience and accuracy.
• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant
• You will escalate complex cases to the right team within the SLA.

Compensation

The salary for this role is ₹16,000 – ₹20,000 per month.

Quick facts

• Location: Dombivali, Mumbai, Maharashtra
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 30
• Work mode: On-site
• Job type: Full time
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Direct Source today.