Axis Bank Inbound Customer Service ...

Direct Source has an opening for an Axis Bank Inbound Customer Service ... based in Dombivali, Mumbai. No experience? You can still apply. There are 20 open positions. You can earn up to ₹16,000/month.

Note from the employer

Axis Bank Inbound Customer Service Process No Target No Presure Easy Selection Only One Round Interview Attractive Salary Need Basic English Fresher & Experience Both Can Apply 12Passed/Graduate Both Can Apply Easily Shift Timing 9:30 To 6:30 Sunday Fixed Off Training Paid First Day Salary Easy Selection Hai Friends Grab This Opportunity. Type : Domestic, Inbound | Languages : Hindi, English

Who can apply

• Ideal for freshers starting their career
• 12th Pass or equivalent
• Good knowledge of Domestic, English, Hindi and Inbound
• Basic English
• Freshers can apply
• Type: Domestic, Inbound
• Languages: Hindi, English
• A polite, customer-first attitude

Pay and perks

Compensation: ₹14,000 – ₹16,000 per month.

What you will do

• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets.
• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system
• You will follow call scripts and update customers on ticket status.

Job at a glance

• Work location: Dombivali, Mumbai, Maharashtra
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: On-site
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time
• Vacancies: 20

Apply today and take the next step in your career with Direct Source.