Axis Bank Inbound Customer Service ...

Join Direct Source as an Axis Bank Inbound Customer Service ... in Dombivali West, Mumbai. 15 candidates will be hired for this role. You can earn up to ₹19,500/month.

In the employer’s words

No Target No Presure Easy Selection Only One Round Interview Attractive Salary Need Basic English Fresher & Experience Both Can Apply 12Passed/Graduate Both Can Apply Easily Shift Timing 9:30 To 6:30 Sunday Fixed Off Training Paid First Day Salary No Charges For Joining Free Pickup From Station Easy Selection Hai Friends Grab This Opportunity. Type : Domestic, Inbound | Languages : Tamil, Malayalam, Telugu, Gujarati, Kannada, Bengali, English, Hindi, Marathi, Punjabi

Salary and benefits

Salary: ₹16,500 – ₹19,500 per month, based on skills and experience.

Candidate profile

• Freshers are welcome to apply
• Graduate or equivalent
• Comfortable with Bengali, Domestic, English, Gujarati, Hindi, Inbound, Kannada, Malayalam
• Basic English
• Freshers can apply
• Type: Domestic, Inbound
• Languages: Tamil, Malayalam, Telugu, Gujarati, Kannada, Bengali, English, Hindi, Marathi, Punjabi
• You are polite and calm under pressure

Key responsibilities

In this role, you will:

• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails

Quick facts

• Job location: Dombivali West, Mumbai, Maharashtra
• Work type: On-site
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Openings: 15

Ready to start? Upload your resume and apply to Direct Source today.