Bank Of India Banking Process

Start your next role as a Bank Of India Banking Process with Direct Source in Airoli, Mumbai. 30 candidates will be hired for this role. You can earn up to ₹17,000/month. No experience? You can still apply.

Note from the employer

Bank Of India Banking Process Easy Selection Free Of Cost Job Pic Up Drop Facility Available No Target No Sales. Type : Domestic, Inbound | Languages : English, Hindi, Marathi, Punjabi, Kannada, Bengali, Telugu, Tamil, Gujarati, Malayalam

Candidate profile

• Open to freshers
• Graduate or equivalent
• Comfortable with Bengali, Domestic, English, Gujarati, Hindi, Inbound, Kannada, Malayalam
• Basic English
• Freshers can apply
• Type: Domestic, Inbound
• Languages: English, Hindi, Marathi, Punjabi, Kannada, Bengali, Telugu, Tamil, Gujarati, Malayalam

Your responsibilities

• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets.
• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy

Salary

Compensation: ₹15,000 – ₹17,000 per month.

Job details

• Job location: Airoli, Mumbai, Maharashtra
• Job type: Full time
• Vacancies: 30
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday
• Work mode: Office-based
• Working hours: 09:30 am - 6:30pm | Monday to Saturday

Apply today and take the next step in your career with Direct Source.