Bank Of India Banking Process

Direct Source is looking for a Bank Of India Banking Process to join its team in Airoli, Mumbai. Freshers can apply. Salary is up to ₹17,000/month. 30 candidates will be hired for this role.

Employer’s description

Bank Of India Customer Service Banking Process Easy Selection Free Of Cost Job Pic Up Drop Facility. Type : Domestic, Inbound | Languages : English, Hindi, Marathi, Punjabi, Kannada, Bengali, Telugu, Tamil, Gujarati, Malayalam

Day-to-day work

• Meet quality, call-handling and satisfaction targets.
• Log every interaction and its outcome in the support system.
• You'll follow call scripts and update customers on ticket status.
• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy
• You'll handle inbound and outbound customer calls, chats or emails.

Candidate profile

• No prior experience needed — freshers can apply
• Graduate or equivalent
• Skills: Bengali, Domestic, English, Gujarati, Hindi, Inbound, Kannada, Malayalam
• Basic English
• Freshers can apply
• Type: Domestic, Inbound
• Languages: English, Hindi, Marathi, Punjabi, Kannada, Bengali, Telugu, Tamil, Gujarati, Malayalam
• Someone patient and polite

Salary

The salary for this role is ₹15,000 – ₹17,000 per month.

Quick facts

• Work location: Airoli, Mumbai, Maharashtra
• Work mode: Work from office
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday
• Openings: 30
• Working hours: 09:30 am - 6:30pm | Monday to Saturday
• Job type: Full time

If this job suits you, apply now — shortlisted candidates will be contacted by Direct Source.