Bank Of India Customer Care 15K

A new Bank Of India Customer Care 15K role is open at Direct Source, Airoli, Mumbai. 30 candidates will be hired for this role. Great for first-time job seekers. Salary is up to ₹18,000/month.

Employer’s description

We Are Hiring Bank Of India Customer Service (Voice Process) Location: Airoli Position: Customer Service Executive (Voice)Eligibility: Graduation Completed (Results Declared ) Freshers Can Apply Average English Communication (Versant V3) Salary: 15,200 In-Hand (Freshers) Shift: Rotational Shift Day Shift For Female Candidates Rotational Shift (Including Night Shift) For Male Candidates Rotational Week Off Benefits: Salary Starts From Day 1 Salary Credited On The 1St Of Every Month Pick-Up & Drop Facility From Airoli Railway Station 7 Min Walk In Drive Call. Type : Inbound | Languages : English, Hindi, Marathi, Punjabi, Kannada, Bengali, Telugu, Tamil, Gujarati, Malayalam

Pay and perks

The salary for this role is ₹15,200 – ₹18,000 per month.

What we are looking for

• Freshers are welcome to apply
• Education: 12th Pass
• Comfortable with Bengali, English, Gujarati, Hindi, Inbound, Kannada, Malayalam, Marathi
• Basic English
• Freshers can apply
• Night shift
• Type: Inbound
• Languages: English, Hindi, Marathi, Punjabi, Kannada, Bengali, Telugu, Tamil, Gujarati, Malayalam
• You are polite and customer-first

What you will do

Here is what a typical day looks like:

• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets
• You'll follow call scripts and update customers on ticket status.
• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system

Position details

• Job location: Airoli, Mumbai, Maharashtra
• Vacancies: 30
• Employment type: Full time
• Timings: 09:30 am - 6:30pm | Monday to Saturday
• Interview: 11:00 am - 4:00pm | Monday to Saturday
• Work mode: On-site

Ready to start? Upload your resume and apply to Direct Source today.