Bank Of India Customer Care

Direct Source is hiring a Bank Of India Customer Care in Airoli, Mumbai. The pay goes up to ₹17,000/month. The team is filling 30 vacancies. Freshers can apply.

In the employer’s words

Bank Of India Customer Service Easy Selection Free Of Cost Job Pic Up Drop Facility. Type : Domestic, Inbound | Languages : English, Hindi, Marathi, Punjabi, Kannada, Bengali, Telugu, Tamil, Gujarati, Malayalam

Salary and benefits

Salary: ₹15,000 – ₹17,000 per month, based on skills and experience.

Roles and responsibilities

In this role, you will:

• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system

Skills and qualifications

• Freshers are welcome to apply
• Education: Graduate
• Good knowledge of Bengali, Domestic, English, Gujarati, Hindi, Inbound, Kannada and Malayalam
• Basic English
• Freshers can apply
• Type: Domestic, Inbound
• Languages: English, Hindi, Marathi, Punjabi, Kannada, Bengali, Telugu, Tamil, Gujarati, Malayalam
• A calm under pressure, patient attitude

Position details

• Job location: Airoli, Mumbai, Maharashtra
• Interview: 11:00 am - 4:00pm | Monday to Saturday
• Openings: 30
• Timings: 09:30 am - 6:30pm | Monday to Saturday
• Work mode: On-site
• Employment type: Full time

Apply today and take the next step in your career with Direct Source.