Bank Of India Customer Service

Direct Source has an opening for a Bank Of India Customer Service based in Airoli, Mumbai. Salary is up to ₹18,000/month. No experience? You can still apply. 30 candidates will be hired for this role.

In the employer’s words

Bank Of India Customer Service Process Easy Selection Free Of Cost Job No Target No Pressure. Type : Inbound, Domestic | Languages : English, Hindi, Marathi, Punjabi, Kannada, Bengali, Telugu, Tamil, Gujarati, Malayalam

What we are looking for

• Open to freshers
• Education: Graduate
• Skills: Bengali, Domestic, English, Gujarati, Hindi, Inbound, Kannada, Malayalam
• Basic English
• Freshers can apply
• Type: Inbound, Domestic
• Languages: English, Hindi, Marathi, Punjabi, Kannada, Bengali, Telugu, Tamil, Gujarati, Malayalam
• You are patient and polite

What the job involves

• Escalate complex cases to the right team within the SLA
• You will log every interaction and its outcome in the support system.
• Follow call scripts and update customers on ticket status.
• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy

Salary

The salary for this role is ₹15,000 – ₹18,000 per month.

Position details

• Work location: Airoli, Mumbai, Maharashtra
• Working hours: 09:30 am - 6:30pm | Monday to Saturday
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday
• Work type: Office-based
• Job type: Full time
• Vacancies: 30

Ready to start? Upload your resume and apply to Direct Source today.