Bank Of India Customer Service

Start your next role as a Bank Of India Customer Service with Direct Source in Airoli, Mumbai. Salary is up to ₹22,000/month. Freshers can apply. There are 15 open positions.

Salary

Compensation: ₹15,000 – ₹22,000 per month.

Candidate profile

• Ideal for freshers starting their career
• Minimum qualification: 12th Pass
• Good knowledge of Typing speed, CRM tools, Hindi and English and Verbal communication
• Basic English
• Freshers can apply
• Someone customer-first and calm under pressure

Key responsibilities

Your main tasks will be to:

• Meet quality, call-handling and satisfaction targets
• You'll follow call scripts and update customers on ticket status.
• You'll escalate complex cases to the right team within the SLA.
• You'll resolve queries and complaints with patience and accuracy.

Quick facts

• Job location: Airoli, Mumbai, Maharashtra
• Work type: On-site
• Employment type: Full time
• Working hours: 09:30 am - 6:30pm | Monday to Saturday
• Interview: 11:00 am - 4:00pm | Monday to Saturday
• Openings: 15

Ready to start? Upload your resume and apply to Direct Source today.