Bank Of India Customer Service

Start your next role as a Bank Of India Customer Service with Direct Source in Airoli, Mumbai. The pay goes up to ₹18,000/month. The team is filling 30 vacancies.

In the employer’s words

Bank Of India Customer Service Calling Process Free Of Cost Job Nearby Station No Target No Pressure Easy Selection. Type : Inbound, Domestic | Languages : English, Hindi, Marathi, Punjabi, Kannada, Bengali, Telugu, Tamil, Gujarati, Malayalam

What you get

Compensation: ₹16,000 – ₹18,000 per month.

Requirements

• Open to freshers
• Education: Graduate
• Good knowledge of Bengali, Domestic, English, Gujarati, Hindi, Inbound, Kannada and Malayalam
• Good English
• Freshers can apply
• Type: Inbound, Domestic
• Languages: English, Hindi, Marathi, Punjabi, Kannada, Bengali, Telugu, Tamil, Gujarati, Malayalam
• Someone customer-first and polite

Day-to-day work

Your main tasks will be to:

• Meet quality, call-handling and satisfaction targets
• You will follow call scripts and update customers on ticket status.
• Resolve queries and complaints with patience and accuracy
• You will log every interaction and its outcome in the support system.
• You will identify upsell opportunities where relevant.

Job at a glance

• Location: Airoli, Mumbai, Maharashtra
• Timings: 09:30 am - 6:30pm | Monday to Saturday
• Employment type: Full time
• Vacancies: 30
• Work type: Work from office
• Interview: 11:00 am - 4:00pm | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Direct Source.