Bank Of India Customer Service

Looking for a Bank Of India Customer Service role in Airoli West, Mumbai? Direct Source is hiring now. Freshers can apply. The pay goes up to ₹18,000/month. 30 candidates will be hired for this role.

Note from the employer

Bank Of India Customer Service Process Easy Selection Free Of Cost Job No Target No Pressure. Type : Domestic, Inbound | Languages : Malayalam, Gujarati, Tamil, Telugu, Bengali, Marathi, Kannada, Hindi, Punjabi, English

Your responsibilities

• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy
• You'll handle inbound and outbound customer calls, chats or emails.
• Meet quality, call-handling and satisfaction targets.
• Escalate complex cases to the right team within the SLA

What we are looking for

• No prior experience needed — freshers can apply
• Graduate or equivalent
• Skills: Bengali, Domestic, English, Gujarati, Hindi, Inbound, Kannada, Malayalam
• Basic English
• Freshers can apply
• Type: Domestic, Inbound
• Languages: Malayalam, Gujarati, Tamil, Telugu, Bengali, Marathi, Kannada, Hindi, Punjabi, English
• Someone patient and calm under pressure

Salary

The salary for this role is ₹15,000 – ₹18,000 per month.

Job details

• Location: Airoli West, Mumbai, Maharashtra
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Work from office
• Openings: 30
• Employment type: Full time
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Direct Source.