Bank Of India Customer Service

Start your next role as a Bank Of India Customer Service with Direct Source in Airoli, Mumbai. The pay goes up to ₹16,000/month. 30 candidates will be hired for this role. No experience? You can still apply.

Employer’s description

Bank Of India Customer Service Easy Selection Pic Up Drop Facility Free Of Cost Job. Type : Domestic, Inbound | Languages : English, Hindi, Marathi, Punjabi, Kannada, Bengali, Telugu, Tamil, Gujarati, Malayalam

What you get

Compensation: ₹15,000 – ₹16,000 per month.

Requirements

• Freshers are welcome to apply
• Minimum qualification: Graduate
• Comfortable with Bengali, Domestic, English, Gujarati, Hindi, Inbound, Kannada, Malayalam
• Basic English
• Freshers can apply
• Type: Domestic, Inbound
• Languages: English, Hindi, Marathi, Punjabi, Kannada, Bengali, Telugu, Tamil, Gujarati, Malayalam

Key responsibilities

• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant

Position details

• Job location: Airoli, Mumbai, Maharashtra
• Vacancies: 30
• Timings: 09:30 am - 6:30pm | Monday to Saturday
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday
• Job type: Full time
• Work mode: Work from office

Ready to start? Upload your resume and apply to Direct Source today.