Bank Of India Customer Service

Direct Source wants to bring on a Bank Of India Customer Service for its Airoli, Mumbai team. 30 candidates will be hired for this role. Salary is up to ₹18,000/month. No experience? You can still apply.

In the employer’s words

Bank Of India Customer Service Easy Selection Free Of Cost Job Nearby Station No Target No Pressure. Type : Outbound, Domestic | Languages : English, Hindi, Marathi, Punjabi, Kannada, Bengali, Telugu, Tamil, Gujarati, Malayalam

Salary and benefits

Salary: ₹15,000 – ₹18,000 per month, based on skills and experience.

What the job involves

As a Bank Of India Customer Service, your work will include:

• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system
• You'll escalate complex cases to the right team within the SLA.
• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status

What we are looking for

• No prior experience needed — freshers can apply
• Graduate or equivalent
• Comfortable with Bengali, Domestic, English, Gujarati, Hindi, Kannada, Malayalam, Marathi
• Good English
• Freshers can apply
• Type: Outbound, Domestic
• Languages: English, Hindi, Marathi, Punjabi, Kannada, Bengali, Telugu, Tamil, Gujarati, Malayalam
• You are calm under pressure and customer-first

Position details

• Job location: Airoli, Mumbai, Maharashtra
• Work mode: On-site
• Vacancies: 30
• Employment type: Full time
• Shift: 09:30 am - 6:30pm | Monday to Saturday
• Interview: 11:00 am - 4:00pm | Monday to Saturday

Click Apply to send your profile to Direct Source. It takes less than a minute.