Bank Of India Customer Service

Direct Source is looking for a Bank Of India Customer Service to join its team in Airoli, Mumbai. There are 30 open positions. Salary is up to ₹18,000/month. Freshers can apply.

Employer’s description

Bank Of India Customer Service Process Easy Selection Free Of Cost Job No Target No Pressure. Type : Domestic, Inbound | Languages : Malayalam, Tamil, Gujarati, Telugu, Bengali, Marathi, Kannada, Hindi, Punjabi, English

Compensation

The salary for this role is ₹15,000 – ₹18,000 per month.

Eligibility

• Open to freshers
• Graduate or equivalent
• Good knowledge of Bengali, Domestic, English, Gujarati, Hindi, Inbound, Kannada and Malayalam
• Basic English
• Freshers can apply
• Type: Domestic, Inbound
• Languages: Malayalam, Tamil, Gujarati, Telugu, Bengali, Marathi, Kannada, Hindi, Punjabi, English
• A customer-first, polite attitude

What you will do

Here is what a typical day looks like:

• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails

Position details

• Location: Airoli, Mumbai, Maharashtra
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: Office-based
• Job type: Full time
• Openings: 30

Apply today and take the next step in your career with Direct Source.