Bank Of India Customer Service

Join Direct Source as a Bank Of India Customer Service in Airoli, Mumbai. The team is filling 30 vacancies. No experience? You can still apply. The pay goes up to ₹17,000/month.

In the employer’s words

Bank Of India Customer Service Process Easy Selection Free Of Cost Job Pick Up And Drop Facility. Type : Domestic, Inbound | Languages : English, Hindi, Marathi, Punjabi, Kannada, Bengali, Telugu, Tamil, Gujarati, Malayalam

What you get

Compensation: ₹15,000 – ₹17,000 per month.

Day-to-day work

As a Bank Of India Customer Service, your work will include:

• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA.
• You'll handle inbound and outbound customer calls, chats or emails.
• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy

Eligibility

• No prior experience needed — freshers can apply
• Education: Graduate
• Comfortable with Bengali, Domestic, English, Gujarati, Hindi, Inbound, Kannada, Malayalam
• Basic English
• Freshers can apply
• Type: Domestic, Inbound
• Languages: English, Hindi, Marathi, Punjabi, Kannada, Bengali, Telugu, Tamil, Gujarati, Malayalam
• You are customer-first and patient

Job at a glance

• Location: Airoli, Mumbai, Maharashtra
• Work type: Office-based
• Timings: 09:30 am - 6:30pm | Monday to Saturday
• Interview: 11:00 am - 4:00pm | Monday to Saturday
• Employment type: Full time
• Openings: 30

Ready to start? Upload your resume and apply to Direct Source today.