Bank Of India Customer Service

Looking for a Bank Of India Customer Service role in Airoli, Mumbai? Direct Source is hiring now. The team is filling 20 vacancies. Salary is up to ₹20,000/month.

Employer’s description

No Consultancy Charges.

Salary

The salary for this role is ₹15,000 – ₹20,000 per month.

Your responsibilities

• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status.
• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails

Requirements

• Ideal for freshers starting their career
• Minimum qualification: Tenth Pass
• Comfortable with Typing speed, Verbal communication, Complaint handling, Hindi and English
• Basic English
• Freshers can apply

Job details

• Location: Airoli, Mumbai, Maharashtra
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 20
• Job type: Full time
• Work type: On-site

Interested? Apply now on BetterJobs with your resume — Direct Source reviews applications regularly.