Bank Of India Customer Service

Direct Source is looking for a Bank Of India Customer Service to join its team in Airoli, Mumbai. The pay goes up to ₹17,000/month. The team is filling 30 vacancies. No experience? You can still apply.

Note from the employer

Bank Of India Customer Service Process Easy Selection Free Of Cost Job No Target No Pressure. Type : Domestic, Inbound | Languages : Malayalam, Gujarati, Tamil, Telugu, Bengali, Kannada, Punjabi, Marathi, Hindi, English

What you get

Salary: ₹15,000 – ₹17,000 per month, based on skills and experience.

Eligibility

• Freshers are welcome to apply
• Education: Graduate
• Good knowledge of Bengali, Domestic, English, Gujarati, Hindi, Inbound, Kannada and Malayalam
• Basic English
• Freshers can apply
• Type: Domestic, Inbound
• Languages: Malayalam, Gujarati, Tamil, Telugu, Bengali, Kannada, Punjabi, Marathi, Hindi, English

Key responsibilities

• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system

Quick facts

• Location: Airoli, Mumbai, Maharashtra
• Employment type: Full time
• Work type: Office-based
• Openings: 30
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Direct Source today.