Bank Of India Customer Service Proc...

Start your next role as a Bank Of India Customer Service Proc... with Direct Source in Airoli, Mumbai. You can earn up to ₹20,000/month. The team is filling 30 vacancies.

Note from the employer

Bpo Job Opening Fresher Looking For Your First Job Start Your Career With Us! Position: Customer Support / Telecaller Experience: Freshers & Experienced Both Can Apply Qualification: 12Th Pass / Basic English + Good Communication Salary: 15,000 20000 + Incentives Shifts: Day 9:30 To 6:30 Sunday Fixed Off Location Airoli Pickup Drop Available. Type : Domestic | Languages : Punjabi, Marathi, Kannada, Bengali, Telugu, Tamil, Gujarati, Malayalam, Hindi, English

What we are looking for

• Ideal for freshers starting their career
• 12th Pass or equivalent
• Skills: Bengali, Domestic, English, Gujarati, Hindi, Kannada, Malayalam, Marathi
• Basic English
• Freshers can apply
• Type: Domestic
• Languages: Punjabi, Marathi, Kannada, Bengali, Telugu, Tamil, Gujarati, Malayalam, Hindi, English
• A calm under pressure, customer-first attitude

Compensation

Compensation: ₹15,000 – ₹20,000 per month.

What the job involves

As a Bank Of India Customer Service Proc..., your work will include:

• You will follow call scripts and update customers on ticket status.
• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA.

Quick facts

• Location: Airoli, Mumbai, Maharashtra
• Openings: 30
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: On-site

Apply today and take the next step in your career with Direct Source.