Bank Of India Customer Support

Looking for a Bank Of India Customer Support role in Airoli, Mumbai? Direct Source is hiring now. Salary is up to ₹20,000/month. There are 30 open positions.

Employer’s description

Bank Of India Customer Service Easy Selection Free Of Cost Job Pic Up Drop Facility. Type : Domestic, Inbound | Languages : English, Hindi, Marathi, Punjabi, Kannada, Bengali, Telugu, Tamil, Gujarati, Malayalam

What you get

You will be paid ₹15,000 – ₹20,000 per month.

What you will do

As a Bank Of India Customer Support, your work will include:

• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails.
• You will meet quality, call-handling and satisfaction targets.
• Follow call scripts and update customers on ticket status

What we are looking for

• Freshers are welcome to apply
• Education: Graduate
• Comfortable with Bengali, Domestic, English, Gujarati, Hindi, Inbound, Kannada, Malayalam
• Basic English
• Freshers can apply
• Type: Domestic, Inbound
• Languages: English, Hindi, Marathi, Punjabi, Kannada, Bengali, Telugu, Tamil, Gujarati, Malayalam
• A customer-first, polite attitude

Job at a glance

• Location: Airoli, Mumbai, Maharashtra
• Openings: 30
• Work mode: Work from office
• Interview: 11:00 am - 4:00pm | Monday to Saturday
• Employment type: Full time
• Timings: 09:30 am - 6:30pm | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Direct Source reviews applications regularly.