Bank Of India Customer Support

Start your next role as a Bank Of India Customer Support with Direct Source in Airoli, Mumbai. Salary is up to ₹22,000/month. The team is filling 30 vacancies. Great for first-time job seekers.

Employer’s description

Bank Of India Customer Service Process Easy Selection Free Of Cost Job No Target No Pressure. Type : Domestic, Inbound | Languages : Malayalam, Gujarati, Tamil, Telugu, Bengali, Kannada, Punjabi, Marathi, Hindi, English

Roles and responsibilities

• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails
• You'll escalate complex cases to the right team within the SLA.
• Meet quality, call-handling and satisfaction targets

Pay and perks

Salary: ₹15,000 – ₹22,000 per month, based on skills and experience.

Candidate profile

• Open to freshers
• Minimum qualification: Graduate
• Comfortable with Bengali, Domestic, English, Gujarati, Hindi, Inbound, Kannada, Malayalam
• Basic English
• Freshers can apply
• Type: Domestic, Inbound
• Languages: Malayalam, Gujarati, Tamil, Telugu, Bengali, Kannada, Punjabi, Marathi, Hindi, English
• You are patient and calm under pressure

Job at a glance

• Work location: Airoli, Mumbai, Maharashtra
• Work type: Office-based
• Employment type: Full time
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 30
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Direct Source today.