Bank Of India Hindi Customer Servic

Direct Source is looking for a Bank Of India Hindi Customer Servic to join its team in Airoli West, Mumbai. The team is filling 20 vacancies. Salary is up to ₹22,000/month. Freshers can apply.

Note from the employer

Bank Of India Customer Service Calling Process, No Target No Pressure, Easy Selection,Only One Round Of Interview, Attractive Salary,Need Basic English, Freshers And Experience Both Are Welcome,12Th Passed/ Graduated, Shift Timing 9.30 To 6.30 ,One Rotation Off,Paid Training, Salary Start From Day One, No Charges For Joining,Free Pick Up From Airoli Station. Type : Domestic | Languages : English, Hindi, Marathi, Punjabi, Kannada, Bengali, Telugu, Tamil, Gujarati, Malayalam

Salary

Salary: ₹15,000 – ₹22,000 per month, based on skills and experience.

What you will do

• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails
• You'll log every interaction and its outcome in the support system.
• Identify upsell opportunities where relevant.
• You will escalate complex cases to the right team within the SLA.

What we are looking for

• Open to freshers
• Education: 12th Pass
• Good knowledge of Bengali, Domestic, English, Gujarati, Hindi, Kannada, Malayalam and Marathi
• Basic English
• Freshers can apply
• Type: Domestic
• Languages: English, Hindi, Marathi, Punjabi, Kannada, Bengali, Telugu, Tamil, Gujarati, Malayalam

Position details

• Work location: Airoli West, Mumbai, Maharashtra
• Openings: 20
• Interview: 11:00 am - 4:00pm | Monday to Saturday
• Timings: 09:30 am - 6:30pm | Monday to Saturday
• Work type: On-site
• Employment type: Full time

If this job suits you, apply now — shortlisted candidates will be contacted by Direct Source.