Bank Of India Inbound Customer Serv...

Start your next role as a Bank Of India Inbound Customer Serv... with Direct source in Airoli, Mumbai. You can earn up to ₹15,000/month. No experience? You can still apply. 20 candidates will be hired for this role.

Note from the employer

*9 Hours Shift Ot Compulsory .*Shift* *Day And Night Rotational Shift For Boys ( Late Evening Allowance) And Day Rotational For Girls One Rotational Off* Graduation Is Mandatory With Current Year Passing Out With Average English V3 Required.*Salary 15000 Inhand Plus 75/- Rs Per Hour Ot Allowance* Salary Start From Day One. Salary Date Is 1St O. Languages : Malayalam, Gujarati, Telugu, Tamil, Bengali, Kannada, Punjabi, Marathi, Hindi, English

Roles and responsibilities

In this role, you will:

• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system

Eligibility

• Ideal for freshers starting their career
• Minimum qualification: Graduate
• Skills: Bengali, English, Gujarati, Hindi, Kannada, Malayalam, Marathi, Punjabi
• Basic English
• Freshers can apply
• Languages: Malayalam, Gujarati, Telugu, Tamil, Bengali, Kannada, Punjabi, Marathi, Hindi, English
• Someone calm under pressure and patient

Salary

The salary for this role is ₹14,000 – ₹15,000 per month.

Job details

• Location: Airoli, Mumbai, Maharashtra
• Employment type: Full time
• Openings: 20
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Work from office

If this job suits you, apply now — shortlisted candidates will be contacted by Direct source.