Bank Of India Inbound

Direct Source is hiring a Bank Of India Inbound in Airoli, Mumbai. The team is filling 30 vacancies. The pay goes up to ₹20,000/month.

Employer’s description

Bank Of India Banking Process Easy Selection Free Of Cost Job Pic Up Drop Facility. Type : Inbound, Domestic | Languages : English, Hindi, Marathi, Punjabi, Kannada, Bengali, Telugu, Tamil, Gujarati, Malayalam

Your responsibilities

As a Bank Of India Inbound, your work will include:

• You'll escalate complex cases to the right team within the SLA.
• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets
• You will resolve queries and complaints with patience and accuracy.
• You'll follow call scripts and update customers on ticket status.

Skills and qualifications

• No prior experience needed — freshers can apply
• 12th Pass or equivalent
• Comfortable with Bengali, Domestic, English, Gujarati, Hindi, Inbound, Kannada, Malayalam
• Basic English
• Freshers can apply
• Type: Inbound, Domestic
• Languages: English, Hindi, Marathi, Punjabi, Kannada, Bengali, Telugu, Tamil, Gujarati, Malayalam

Compensation

You will be paid ₹15,000 – ₹20,000 per month.

Quick facts

• Job location: Airoli, Mumbai, Maharashtra
• Interview: 11:00 am - 4:00pm | Monday to Saturday
• Job type: Full time
• Vacancies: 30
• Working hours: 09:30 am - 6:30pm | Monday to Saturday
• Work type: Office-based

Apply today and take the next step in your career with Direct Source.