Bank Of India Pire Customer Service...

A new Bank Of India Pire Customer Service... role is open at Direct Source, Airoli West, Mumbai. Great for first-time job seekers. You can earn up to ₹24,500/month. The team is filling 10 vacancies.

Employer’s description

No Target No Presure Easy Selection Only One Round Interview Attractive Salary Need Basic English Fresher & Experience Both Can Apply 12Passed/Graduate Both Can Apply Easily Shift Timing 9:30 To 6:30 Sunday Fixed Off Training Paid First Day Salary No Charges For Joining Free Pickup From Station Easy Selection Hai Friends Grab This Opportunity. Type : Domestic, Inbound | Languages : Malayalam, Telugu, Tamil, Gujarati, Kannada, Punjabi, Bengali, Hindi, English, Marathi

Salary and benefits

Salary: ₹16,500 – ₹24,500 per month, based on skills and experience.

Key responsibilities

In this role, you will:

• Resolve queries and complaints with patience and accuracy
• You'll log every interaction and its outcome in the support system.
• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails
• You'll identify upsell opportunities where relevant.
• Meet quality, call-handling and satisfaction targets

Eligibility

• Freshers are welcome to apply
• Minimum qualification: Tenth Pass
• Comfortable with Bengali, Domestic, English, Gujarati, Hindi, Inbound, Kannada, Malayalam
• Basic English
• Freshers can apply
• Type: Domestic, Inbound
• Languages: Malayalam, Telugu, Tamil, Gujarati, Kannada, Punjabi, Bengali, Hindi, English, Marathi
• Someone calm under pressure and customer-first

Position details

• Location: Airoli West, Mumbai, Maharashtra
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: Work from office
• Vacancies: 10

Click Apply to send your profile to Direct Source. It takes less than a minute.