Bank Of India S

Direct Source is hiring a Bank Of India S in Airoli, Mumbai. There are 30 open positions. You can earn up to ₹25,000/month. No experience? You can still apply.

Employer’s description

Customer Service Easy Selection Pickup Drop Facility Available Free Of Cost Price. Type : Outbound, Inbound | Languages : English, Hindi, Marathi, Punjabi, Kannada, Bengali, Telugu, Tamil, Gujarati

Who can apply

• Open to freshers
• Minimum qualification: Graduate
• Good knowledge of Bengali, English, Gujarati, Hindi, Inbound, Kannada, Marathi and Outbound
• Basic English
• Freshers can apply
• Type: Outbound, Inbound
• Languages: English, Hindi, Marathi, Punjabi, Kannada, Bengali, Telugu, Tamil, Gujarati
• You are patient and calm under pressure

Salary

The salary for this role is ₹18,000 – ₹25,000 per month.

Your responsibilities

Your main tasks will be to:

• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets
• You'll follow call scripts and update customers on ticket status.
• You'll escalate complex cases to the right team within the SLA.
• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant

Position details

• Location: Airoli, Mumbai, Maharashtra
• Work mode: Office-based
• Employment type: Full time
• Shift: 09:30 am - 6:30pm | Monday to Saturday
• Openings: 30
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Direct Source.