Bank Of India S

Looking for a Bank Of India S role in Airoli, Mumbai? Direct Source is hiring now. 30 candidates will be hired for this role. Freshers can apply. The pay goes up to ₹25,000/month.

Employer’s description

Customer Service Easy Selection Pickup Drop Facility Available Free Of Cost Price. Type : Inbound, Domestic | Languages : English, Hindi, Marathi, Punjabi, Kannada, Bengali, Telugu, Tamil, Gujarati

Your responsibilities

Here is what a typical day looks like:

• You'll escalate complex cases to the right team within the SLA.
• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy

Who can apply

• No prior experience needed — freshers can apply
• Education: Graduate
• Comfortable with Bengali, Domestic, English, Gujarati, Hindi, Inbound, Kannada, Marathi
• Basic English
• Freshers can apply
• Type: Inbound, Domestic
• Languages: English, Hindi, Marathi, Punjabi, Kannada, Bengali, Telugu, Tamil, Gujarati
• You are patient and calm under pressure

Salary and benefits

You will be paid ₹15,000 – ₹25,000 per month.

Quick facts

• Location: Airoli, Mumbai, Maharashtra
• Timings: 09:30 am - 6:30pm | Monday to Saturday
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday
• Job type: Full time
• Work type: Office-based
• Vacancies: 30

Ready to start? Upload your resume and apply to Direct Source today.