Banking Collection Process

Join Direct Source as a Banking Collection Process in Turbhe, Mumbai. 15 candidates will be hired for this role. The pay goes up to ₹24,000/month.

Employer’s description

Soft Collection Caling From Customer. 1 - 2 Years Experience Compulsory. | Languages : Malayalam, Kannada, Bengali, Telugu, Tamil, Gujarati, Punjabi, Marathi, Hindi, English

What you get

Compensation: ₹22,000 – ₹24,000 per month.

What the job involves

Here is what a typical day looks like:

• Identify upsell opportunities where relevant
• You will escalate complex cases to the right team within the SLA.
• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails

What we are looking for

• 1 to 2 years of experience in a similar role
• 12th Pass or equivalent
• Good knowledge of Bengali, English, Gujarati, Hindi, Kannada, Malayalam, Marathi and Punjabi
• Good English
• 1 - 2 Years Experience Compulsory.
• Languages: Malayalam, Kannada, Bengali, Telugu, Tamil, Gujarati, Punjabi, Marathi, Hindi, English
• Someone customer-first and patient

Quick facts

• Work location: Turbhe, Mumbai, Maharashtra
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 15
• Job type: Full time
• Work mode: Work from office

Ready to start? Upload your resume and apply to Direct Source today.