Blended Email & Voice Process

Join Direct source as a Blended Email & Voice Process in Chandivali, Mumbai. You can earn up to ₹22,000/month. There are 20 open positions.

Employer’s description

Opening For Customer Service Share Market Process (Blended Voice 50-Chat/ Email 50)Tech Mahindra Chandivali Locationgraduate/Post Graduate With 6 Mnths Bpo Customer Service Or Bfsi Experience On Papersalary Upto 21300 Approxincentive Upto 4000Shift 8Am-8Pm(Any 10Hrs) 2 Rotational Weekoffexcellent English Communication Required V4 Qualitysalary Starts From Day One. Max Age 35. 1 - 2 Years Experience Compulsory. | Type : Domestic

Pay and perks

You will be paid ₹20,000 – ₹22,000 per month.

Roles and responsibilities

In this role, you will:

• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant

Requirements

• 1 to 2 years of experience in a similar role
• Education: Graduate
• Comfortable with Domestic
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Domestic

Job details

• Location: Chandivali, Mumbai, Maharashtra
• Employment type: Full time
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday
• Openings: 20
• Timings: Day Rotational Shift | Two Rotational Week Off
• Work mode: Office-based

Interested? Apply now on BetterJobs with your resume — Direct source reviews applications regularly.