..Blended Email/Calling Process

A new ..Blended Email/Calling Process role is open at Direct Source, Airoli, Mumbai. The team is filling 15 vacancies. No experience? You can still apply. You can earn up to ₹22,000/month.

Employer’s description

Opening For Hdfc Ib Blended ( 50 Inbound 50 Email ) Pilot Batch (Airol Location) Hsc & Graduate Fresher Or Experience Both Can Apply.Shift Timing : 9.30 To 6.30 & 10 To 7. .With Rotational Offfresher Salary 15K In Hand Experience 17K In Hand Ctc 22K.With Pf 19K In Hand 22K Ctc Without Pf Average English Required V3. Salary Starts From Day One.Salary Date Is 1St Of Every Month.Pick Drop Facility From Airoli Station. Languages : English, Hindi, Marathi, Punjabi, Kannada, Bengali, Telugu, Tamil, Gujarati, Malayalam

Salary

The salary for this role is ₹15,000 – ₹22,000 per month.

Skills and qualifications

• Ideal for freshers starting their career
• Minimum qualification: 12th Pass
• Skills: Bengali, English, Gujarati, Hindi, Kannada, Malayalam, Marathi, Punjabi
• Good English
• Freshers can apply
• Languages: English, Hindi, Marathi, Punjabi, Kannada, Bengali, Telugu, Tamil, Gujarati, Malayalam
• You are patient and customer-first

Key responsibilities

Here is what a typical day looks like:

• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system.
• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails
• You will resolve queries and complaints with patience and accuracy.

Job details

• Location: Airoli, Mumbai, Maharashtra
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday
• Employment type: Full time
• Work type: Work from office
• Openings: 15
• Timings: 09:30 am - 6:30pm | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Direct Source.