Boi Bank Customer Service

Direct Source is looking for a Boi Bank Customer Service to join its team in Airoli, Mumbai. The team is filling 30 vacancies. You can earn up to ₹26,000/month.

Employer’s description

Boi Bank Customer Service Easy Selection Pic Up Drop Facilities Free Of Cost Job. 1 - 2 Years Experience Compulsory. | Type : Inbound, Domestic | Languages : English, Hindi, Marathi, Punjabi, Kannada, Bengali, Telugu, Tamil, Gujarati, Malayalam

What you get

Salary: ₹18,500 – ₹26,000 per month, based on skills and experience.

Roles and responsibilities

In this role, you will:

• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status
• You'll escalate complex cases to the right team within the SLA.

Candidate profile

• 1 to 2 years of experience in a similar role
• Education: Graduate
• Comfortable with Bengali, Domestic, English, Gujarati, Hindi, Inbound, Kannada, Malayalam
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Inbound, Domestic
• Languages: English, Hindi, Marathi, Punjabi, Kannada, Bengali, Telugu, Tamil, Gujarati, Malayalam
• You are calm under pressure and polite

Quick facts

• Work location: Airoli, Mumbai, Maharashtra
• Work type: Office-based
• Interview: 11:00 am - 4:00pm | Monday to Saturday
• Vacancies: 30
• Working hours: 09:30 am - 6:30pm | Monday to Saturday
• Employment type: Full time

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