Boi Customer Service Executive

Looking for a Boi Customer Service Executive role in Airoli West, Mumbai? Direct Source is hiring now. Salary is up to ₹17,000/month. There are 30 open positions. Great for first-time job seekers.

Employer’s description

Opening For Boi Customer Service Calling Process (Airoli Location) Bengali & Oriya With English Graduate With Result. Rotational Shift (Day For Females & Male Night Shift Included). Rotational Off.Fresher Salary 15K & Exp 21.5 Ctc. Linguistic Fresher 16.4K. & Exp 23.5 Ctc. Average Communication Required With English Understanding V3.Salary Starts From Day One.Salary Date Is 1St Of Every Month.Pick Drop Facility From Airoli Station. Easy Selection Immediate Joining Free Job Direct Company. Type : Domestic, Inbound | Languages : English, Hindi, Kannada, Bengali, Telugu, Tamil, Gujarati, Malayalam

What we are looking for

• Ideal for freshers starting their career
• Minimum qualification: Graduate
• Comfortable with Bengali, Domestic, English, Gujarati, Hindi, Inbound, Kannada, Malayalam
• Basic English
• Freshers can apply
• Night shift
• Type: Domestic, Inbound
• Languages: English, Hindi, Kannada, Bengali, Telugu, Tamil, Gujarati, Malayalam
• You are patient and calm under pressure

Compensation

Salary: ₹15,000 – ₹17,000 per month, based on skills and experience.

Roles and responsibilities

• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status.
• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system

Position details

• Job location: Airoli West, Mumbai, Maharashtra
• Shift: 09:30 am - 6:30pm | Monday to Saturday
• Work mode: On-site
• Job type: Full time
• Vacancies: 30
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday

Apply today and take the next step in your career with Direct Source.