Bpo Telecaller Customer Care 15K

Direct Source has an opening for a Bpo Telecaller Customer Care 15K based in Airoli, Mumbai. Great for first-time job seekers. You can earn up to ₹18,000/month. There are 30 open positions.

Employer’s description

Opening For Boi Customer Service Calling. (Airoli Location ) Graduation With Results Fresher Can Apply. Fresher Salary 15000K In Hand Shift : Rotational Shift (Day For Females & Male Night Shift Included) Rotational Off. Average English Required V3 Quality Salary Starts From Day One. Salary Date Is 1St Of Every Month. Pick Drop Facility From Airoli Station. Languages : English, Hindi, Marathi, Punjabi, Kannada, Bengali, Telugu, Tamil, Gujarati, Malayalam

Pay and perks

The salary for this role is ₹15,000 – ₹18,000 per month.

Candidate profile

• No prior experience needed — freshers can apply
• Graduate or equivalent
• Skills: Bengali, English, Gujarati, Hindi, Kannada, Malayalam, Marathi, Punjabi
• Basic English
• Freshers can apply
• Night shift
• Languages: English, Hindi, Marathi, Punjabi, Kannada, Bengali, Telugu, Tamil, Gujarati, Malayalam
• A polite, customer-first attitude

Your responsibilities

Your main tasks will be to:

• Follow call scripts and update customers on ticket status
• You will handle inbound and outbound customer calls, chats or emails.
• You will log every interaction and its outcome in the support system.
• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets

Position details

• Job location: Airoli, Mumbai, Maharashtra
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday
• Openings: 30
• Job type: Full time
• Timings: 09:30 am - 6:30pm | Monday to Saturday
• Work mode: On-site

Ready to start? Upload your resume and apply to Direct Source today.