Calling Process (Bhandup)

Join Direct source as a Calling Process (Bhandup) in Bhandup, Mumbai. The team is filling 10 vacancies. You can earn up to ₹18,000/month. Great for first-time job seekers.

Employer’s description

*Opening For Kotak Life Renewals Calling Process* (Bhandup Location 10 Min Walking Distance From Station)*Average English Candidate Required V3 Quality* Freshers - 14000 Graduate / Freshers - 16000 Graduate/ Hsc / Experience - 17000Language - 18000Timing 9:30 Am To 7Pmall Sunday Rotational Weekoff*Salary Start From Day 1 Max Age 38* Easy S. Languages : English

Pay and perks

The salary for this role is ₹16,000 – ₹18,000 per month.

What the job involves

Here is what a typical day looks like:

• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy

Eligibility

• No prior experience needed — freshers can apply
• Education: 12th Pass
• Comfortable with English
• Basic English
• Freshers can apply
• Languages: English
• A polite, calm under pressure attitude

Job details

• Job location: Bhandup, Mumbai, Maharashtra
• Openings: 10
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time
• Work type: On-site

Apply today and take the next step in your career with Direct source.