Castrol Customer Service Inbound

Join Direct Source as a Castrol Customer Service Inbound in Malad West, Mumbai. 30 candidates will be hired for this role. The pay goes up to ₹28,000/month.

In the employer’s words

Process: Castrol Inbound Process Details: Inbound Process Prior Experian : Hsc With Calling Experience Or Graduate Fresher Shift Timing: Day Rotational Shiftany One Week Ctc : 28000Ctc Depends Upon Last Drawn Salary In Hand: 18000 Excellent Communication Skillslinguistics Requirement Kanadda,Telugu,Tamil,Bengali Easy Selection Immediate Joining Free Job Direct Company. 1 - 2 Years Experience Compulsory. | Type : Domestic, Inbound | Languages : English, Hindi, Punjabi, Kannada, Bengali, Telugu, Tamil, Gujarati, Malayalam

Pay and perks

Compensation: ₹18,000 – ₹28,000 per month.

Candidate profile

• 1–2 years of relevant experience
• 12th Pass or equivalent
• Skills: Bengali, Domestic, English, Gujarati, Hindi, Inbound, Kannada, Malayalam
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Domestic, Inbound
• Languages: English, Hindi, Punjabi, Kannada, Bengali, Telugu, Tamil, Gujarati, Malayalam
• A customer-first, calm under pressure attitude

Key responsibilities

• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA

Position details

• Location: Malad West, Mumbai, Maharashtra
• Working hours: Day rotational shift one rotational week off
• Job type: Full time
• Openings: 30
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday
• Work type: On-site

Ready to start? Upload your resume and apply to Direct Source today.