Collection Calling Job

Join Direct source as a Collection Calling Job in Rabale, Mumbai. Salary is up to ₹25,000/month. The team is filling 30 vacancies. Freshers can apply.

Employer’s description

*Opening For Sbi Dhruva X Bucket Collection Calling Process* *Rabale Location Walkable From Station**Min Graduate. Hindi Marathi Candidate Required* *Fresher 21K Inhand**Collection Experience -6 Months And Above - *24000* *In-Hand**Oriya - Fresher - 23000 In-Hand**Experience - 25000 In-Hand* *Only 1 Round Interview**Day Rotational Shift. Languages : Malayalam, Gujarati, Tamil, Telugu, Bengali, Kannada, Punjabi, Marathi, Hindi, English

Salary and benefits

Salary: ₹21,000 – ₹25,000 per month, based on skills and experience.

Candidate profile

• Open to freshers
• Education: 12th Pass
• Comfortable with Bengali, English, Gujarati, Hindi, Kannada, Malayalam, Marathi, Punjabi
• Basic English
• Freshers can apply
• Languages: Malayalam, Gujarati, Tamil, Telugu, Bengali, Kannada, Punjabi, Marathi, Hindi, English
• Someone calm under pressure and customer-first

Day-to-day work

In this role, you will:

• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails

Job at a glance

• Work location: Rabale, Mumbai, Maharashtra
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time
• Work mode: On-site
• Vacancies: 30

Ready to start? Upload your resume and apply to Direct source today.