Collection Calling Process Hindi/ M...

Direct Source is looking for a Collection Calling Process Hindi/ M... to join its team in Turbhe, Mumbai. The team is filling 10 vacancies. You can earn up to ₹27,000/month.

In the employer’s words

Hschindi/Marathi/Tamil/Telugu/Bengali/Gujrati6 Months On Paper Experience In Collection (Banking) *Cibil Score 650*For General Wd Pf 20000 In-Hand 25 Ctc Without Pf 23700 In-Hand 2500 Ctcfor Linguistic Wd Pf 23000 In-Hand 27000 Ctc Without Pf 25700 In-Hand 27000 Ctc Starts From Day One . Day Rotational Shift . One Rotational Off. 1 - 2 Years Experience Compulsory. | Languages : Gujarati, Tamil, Telugu, Bengali, Marathi, Hindi, English

Compensation

Compensation: ₹20,000 – ₹27,000 per month.

Who can apply

• 1 to 2 years of experience in a similar role
• Minimum qualification: 12th Pass
• Skills: Bengali, English, Gujarati, Hindi, Marathi, Tamil, Telugu
• Good English
• 1 - 2 Years Experience Compulsory.
• Languages: Gujarati, Tamil, Telugu, Bengali, Marathi, Hindi, English
• You are patient and polite

Roles and responsibilities

• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets
• You'll follow call scripts and update customers on ticket status.

Quick facts

• Job location: Turbhe, Mumbai, Maharashtra
• Openings: 10
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Office-based
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time

Interested? Apply now on BetterJobs with your resume — Direct Source reviews applications regularly.